Guide symbol

STEP BY STEP GUIDE

Getting started with Circuit Go is quick and easy. Our walkthrough will guide you through each step to get your laundry going smoothly.
Waves in blue
Waves in blue
Symbolic waves in purple
Symbolic waves in purple

CHOOSE METHOD:

Single purple wave symbol
Mobile app promotional display

I am using the APP

Tap terminal display

I am using the TAP

01

First visit?

See available machines in one tap:

I am in the Laundry room symbol

02

Next, pick any available machine...

Available machines on the app illustration

03

Washing machine door illustration
Open the door…
Detergent pod illustration
Put your detergent in the drum…
Circular washing clothes
Put your clothes in the drum...
Washing machine door illustration
Firmly close the door…

04

Now select:

Go to payment symbol

… then choose the program you want.

05

Our washing machines have three programs:

Standard
Eco Wash
Day-to-day
washing
Extra
Wash
Dirtier
loads
Extra Wash
And Rinse
Tougher
stains

06

Swipe to make a payment:

Payment instruction

07

Now, select the same program on the machine…

Washing machine illustration

08

Along with your temperature and spin speed

(don’t forget to check your care labels!)

30

high spin

40

high spin

60

high spin

30

low spin
Loose white T-shirt illustration

09

Washing thick items?

Go for a high spin or reduce
the load so the drum is 1/3 full

Loose white sock illustration

10

Don’t forget to click ‘go’ on the machine

01

Choose the machine you want to use

Tap terminal machine

02

Washing machine door illustration
Open the door…
Detergent pod illustration
Put your detergent in the drum…
Circular washing clothes
Put your clothes in the drum...
Washing machine door illustration
Firmly close the door…

03

Now head back to the payment unit

Tap terminal machine

04

Select the machine you are using on the terminal device

Tap terminal machine choices

05

Now select:

Go to payment symbol

… then choose the program you want.

06

Our washing machines have three programs:

Standard
Eco Wash
Day-to-day
washing
Extra
Wash
Dirtier
loads
Extra Wash
And Rinse
Tougher
stains

07

Use Apple Pay, Google Play or all major credit/debit cards

Tap terminal machine payment

… Or simply pop your card in the bottom of the wall terminal to use chip and PIN.

08

Now, select the same program on the machine…

Washing machine illustration

09

Along with your temperature and spin speed

(don’t forget to check your care labels!)

30

high spin

40

high spin

60

high spin

30

low spin
Loose white T-shirt illustration

10

Washing thick items?

Go for a high spin or reduce
the load so the drum is 1/3 full

Loose white sock illustration

11

Don’t forget to click ‘go’ on the machine

Washers icon on light blue button

12

Check that water is in the washing machine drum
and that it spins before leaving the laundry room.

Relax and take a load off!

Experts icon on light blue button
Live chat symbol on blue pulsating button

LIVE CHAT

Offline – back at 8.30am

Phone support symbol on blue pulsating button

PHONE SUPPORT

0808 281 22 88

Call us now (8.30am-7pm)

Closed – open 8.30am-7pm